It’s Time to Stop, Look, and Listen to the Voice of the Consumer

While many things have changed in our profession over the past few years, there’s one thing that has not; deathcare consumers still want and need professional guidance in making appropriate end-of-life plans for their loved ones. That’s good news for funeral service professionals…

A 2023 Industry Outlook

Originally printed in ICCFA’s Momento Mori, January 2,2023. What do I envision happening in our part of the funeral care industry for 2023? Consumer preferences for more contemporary, personalized and […]

How Digital Natives are Reimaging Deathcare – Funeral Home & Cemetery News

January 2023, Funeral Home & Cemetery News – Guided by contemporary e-commerce principals, inspired by changing attitudes about death and informed by their personal deathcare experiences, over the past 10 years a collection of innovative entrepreneurs has created a new category of digital deathcare services – direct-to-consumer cremation.