February 2023

While many things have changed in our profession over the past few years, there’s one thing that has not; deathcare consumers still want and need professional guidance in making appropriate end-of-life plans for their loved ones. That’s good news for funeral service professionals...

Originally printed in ICCFA's Momento Mori, January 2,2023. What do I envision happening in our part of the funeral care industry for 2023? Consumer preferences for more contemporary, personalized and transparent deathcare experiences will continue to expand in 2023. Digital channels that allow families to choose when, where and how to engage with us will…