April 2022

American Funeral Director: Creating a Culture of Excellence

April 27, 2022 - When I was promoted to Foundation Partners Group in Columbia, South Carolina, market leader in 2017, our market had experienced some instability related to multiple changes in leadership and cultural expectations. It took tremendous effort and consistency to establish stability and a healthy culture for our team. Currently, I manage 64 professionals and support staff at four funeral homes, one crematory, two perpetual-care cemeteries and one decedent care center.

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