It was clear to use that consumers were changing that whatever was happening would be different than what we had experienced before. It was time to make a decision and how to go about it was a challenge.
The Cremationist- Vol. 54, No 2
About: Kaitlin Brady
Recent Posts by Kaitlin Brady
Customer Experience
For decades, funeral home owners have relied on repeat business from families they have served. Loyalty was expected and owners that truly engaged and invested in
their communities were rewarded with generations of devotion. However, as families have become more transient and information more readily available from the smart phones in their hands, that loyalty is being tested like never before.
August 2018
Sending My Funeral Home Off to College
This was the date I became a father to a beautiful 7 lb., 7 oz. 21 in. little girl named Jayden Kahaulani. My wife, Dana, and I had been married for three years. We were both full-time university students who barely had enough money to pay for the gas to get to the hospital.
July 2018
Foundation Partners Group Adds Lienkaemper-Thomason Funeral Homes
Orlando, FL – Foundation Partners Group, a leading provider of innovative funeral and cemetery experiences and products, has announced the acquisition of Lienkaemper Funeral Chapels and Thomason Funeral Home and Crematory. The acquisition of this firm expands Foundation Partner’s network in southern Idaho and eastern Oregon from five to nine locations.
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